Analysis Of Effective Communication Through Collaboration And Work Engagement To Improve The Performance Of Specialists Physician At Private Hospitals In Bandung
DOI:
https://doi.org/10.52909/jemeb.v4i2.204Keywords:
Physician Performance, Effective communication, Collaboration, Work EngagementAbstract
This study aims to analyze the role of effective communication, cooperation, and work engagement in improving the performance of specialist doctors in private hospitals in Bandung. Effective communication among medical staff and hospital management is an important factor in ensuring good cooperation, which in turn can increase specialist physicians' work engagement and productivity. The method used in this research is qualitative, with a literature study approach through reviewing various scientific articles related to the performance of specialist doctors, effective communication, collaboration and work engagement in hospital services. Data analysis was conducted through coding techniques and thematic analysis to identify communication patterns, forms of collaboration, and factors that influence work engagement. The main findings of this study show that effective communication not only serves as a tool to convey information, but also plays an important role in strengthening positive working relationships, facilitating problem solving, and increasing specialists' emotional and professional engagement. High work engagement, supported by solid teamwork, was shown to contribute significantly to the improvement of specialists' performance, particularly in terms of service quality and patient satisfaction.The contribution of this study is to provide in-depth insights into the importance of communication and work engagement in the context of hospital management, particularly for specialist physicians. The findings can be used by private hospitals to design performance improvement strategies through collaborative approaches and more effective communication. The originality of this study lies in its focus on the relationship between effective communication, work engagement, and specialist physician performance, which has not been explored much in depth in the context of private hospitals in Indonesia.
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